Support

Our team is ready to help. Give us a call or shoot an email with this form for a free consultation. Our experts can guide you to selecting the system which fits your needs.

We recommended purchasing one of our water test kits and testing your water at certified water testing location near you. Since the magnesium and calcium stays inside your water with a salt-free filter a water test will not gauge the systems effectiveness. Instead inspect your faucets and plumbing to see the benefits.

REN Water's Modern Filtration Solutions are designed to provide you with clean, pure water without water pressure drops, complex maintenance, and visually appealing systems.

All our systems are engineered to handle houses with up 15 GPM (Gallons Per Minute). This is perfect for residential applications as the average water usage is 6-12 GPM (Gallons Per Minute).

This Activated Carbon filtration system works by removing contaminants in a two-stage process. First our 5-Micron Sediment filter removes all kinds of debris all the way down to 5-microns. This pre-filter allows our next stage filter to work as efficient as possible. Second, our Activated Carbon filter works efficiently at removing chlorine, tastes, and odors.

There is no maintenance required for our systems. We don't require preset backwashing times, or any drainage setup with our systems. We don't require you to wait 48 hours for media to soak when install or replace media.

Once a year take 10 minutes out of your day and replace the filter cartridge. No plumber needed!

*We recommend signing up and saving 10% with our Auto-Ship program.

All of REN Water's products are designed to be an easy, simple DIY installation. Take a look at our installation guides/videos to see it step by step. However, should you choose to bring a plumber we totally understand!

Our UV Purification system works by using ultraviolet light to disinfect and sterilize any pathogens, or bacteria present in your water supply. The lamp emits strong rays of ultraviolet light into the incoming water. Any incoming bacteria that encounters this light will be neutralized.

No, you will not be exposed to the UV light because we've had it designed to be fully enclosed with a sleeve and then a steel incasing so even being near the system is harmless.

Absolutely! We recommend any customer who wants to upgrade their filtration system to purchase our UV. It can be attached to your existing system any time.

We offer free shipping on any orders over $99 within the continental United States. Additional charges may apply for orders going to Canada. Unfortunately, we can not ship to Hawaii or Alaska at this time. 

Orders placed before 4PM EST will be shipped out the same day and will arrive within 5 business days! 

If you would you like to enquire about an existing order's shipment status please reach out to Sales@renwater.com or 800-240-5574.

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We have a 120-day return policy, which means you have 120 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with original documents, and in its original packaging. To ensure a smooth return we ask customers to verify that ALL equipment received is sent back. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@renwater.com. Please note that returns will need to be sent to the following address: 836 Bill France Blvd, Daytona Beach, FL. 32117.

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Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your Wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

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This website is operated by REN Water. Throughout the site, the terms “we”, “us” and “our” refer to REN Water. REN Water offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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No problem, our systems are easy to uninstall and easy to install. Simply, disconnect your water and remove the connections and re-install your system in to your new home!

For all orders placed above $99.00, shipping is free of charge within the continental United States.

Any orders placed before 4PM EST will be shipped out same day.

*Policy excludes HI, and AK.

Absolutely, city water contains high amounts of chlorine. Legally, water treatment centers must use chlorine to disinfect the water before it reaches your home. REN Water's Carbon filter will remove odors, tastes, and reduce chlorine from your water. We highly recommend adding filters to your home to protect your family and your valuable possessions.